Contact Us

Member Services
937-220-1660 Or 800-247-1614

Please contact our captioning hotline:
Phone: 937-220-1689

We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning complaints should be directed to the following:

George MacKnight
110 S. Jefferson Street
Dayton, OH 45402
Phone: 937-220-1689

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Closed Captioning Quality Certification

National Captioning Institute

Member Services

Kitty Lensman, President and CEO, CET/ThinkTV
(937) 220-1672

Julie Davis, Production Manager
(937) 220-1722

Jim Wiener, Chief Programming Officer
(937) 220-1724

Greg Schell


George MacKnight

In order to better respond to questions about reception quality and related problems, please let us know which channel you are watching (WPTD 16 or WPTO 14) and if you receive us on cable, satellite or off-air. To request assisstance with off-air reception problems, please provide your zip code.

Kellie May, Promotion & Communications
(513) 345-6511