Contact Us
Member Services937-220-1660 Or 800-247-1614Mservices(at)thinktv(dot)org
Please contact our captioning hotline:
Phone: 937-220-1689
gmacknight(at)thinktv(dot)org
We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning complaints should be directed to the following:
George MacKnight
ThinkTV
110 S. Jefferson Street
Dayton, OH 45402
Phone: 937-220-1689
gmacknight(at)thinktv(dot)org
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
Member Services937-220-1660mservices(at)thinktv(dot)org
Kitty Lensman, President and CEO, CET/ThinkTV
(937) 220-1672
klensman(at)thinktv(dot)org
Julie Davis, Production Manager
(937) 220-1722
jdavis(at)thinktv(dot)org
Jim Wiener, Chief Programming Officer
CET/ThinkTV
(937) 220-1724
jwiener(at)thinktv(dot)org
Greg Schell
937-220-1648
gschell(at)thinktv(dot)org
937-220-1600
auction(at)thinktv(dot)org
George MacKnight
937-220-1689
gmacknight(at)thinktv(dot)org
In order to better respond to questions about reception quality and related problems, please let us know which channel you are watching (WPTD 16 or WPTO 14) and if you receive us on cable, satellite or off-air. To request assisstance with off-air reception problems, please provide your zip code.
Kellie May, Promotion & Communications
(513) 345-6511
kmay(at)cetconnect(dot)org