Member Services
937-220-1660 Or 800-247-1614
Mservices(at)thinktv(dot)org

Please contact our captioning hotline:
Phone: 937-220-1686
tfultz(at)thinktv(dot)org

We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning complaints should be directed to the following:

Travis Fultz
Think^TV
110 S. Jefferson Street
Dayton, OH 45402
Phone: 937-220-1686
tfultz(at)thinktv(dot)org

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Closed Captioning Quality Certification

National Captioning Institute

Member Services
937-220-1660
mservices(at)thinktv(dot)org

Kitty Lensman, President and CEO, CET/ThinkTV
(937) 220-1672
klensman(at)thinktv(dot)org

Jason Garrison, Production Director
CET
(513) 345-6531
jgarrison(at)cetconnect(dot)org

Joan Butcher, Direct of Programming
CET/ThinkTV
(937) 220-1611
jbutcher(at)thinktv(dot)org

Greg Schell
937-220-1648
gschell(at)thinktv(dot)org

937-220-1600
auction(at)thinktv(dot)org

Travis Fultz
937-220-1686
tfultz(at)thinktv(dot)org

In order to better respond to questions about reception quality and related problems, please let us know which channel you are watching (WPTD 16 or WPTO 14) and if you receive us on cable, satellite or off-air. To request assisstance with off-air reception problems, please provide your zip code.

Kellie May, Promotion & Communications
(513) 345-6511
kmay(at)cetconnect(dot)org